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18a, Church Street,
Coggeshall,
Essex
Telephone:
01376 561233

Latest News

Colchester Business Awards 2009 and 2010 rosette

Essex Countywide Business Awards 2010
Excellent Customer Service Award
Winners for the second year running
Beating ten other short-listed finalists

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Winners of the Excellent Customer Service Award 2010

After working for the previous owner, Dean and Paul took over Buntings in Coggeshall in 2008.
Their motto is "Everyone is special" and they have grown the business not by trying to compete with the supermarkets but by offering good, old fashioned service and premium products which are, as far as possible, sourced locally.

In 2009 they won the Excellent Customer Service Award and have just won it for the second year running.

Dean and Paul have both worked for supermarkets in the past but neither of them found the job very satisfying so they returned to be old fashioned butchers. They have worked hard to introduce services like free delivery, a Christmas Club and monthly accounts for regular customers. Between them they have 65 years of experience. They make time for everyone. This sometimes means educating customers that although they sell premium products it does not always mean that it is more expensive as there will be no waste. All the pastry products are prepared and baked on the premises by a local chef and they make their own sausages and burgers. Last winter during a 13 hour power cut they were the only business that stayed open. As tills and Visa machines were useless they trusted customers to come back and pay later in the week. Everyone came back and paid, which speaks volumes for the shop's standing in the local community.


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